This guide provides a practical walkthrough for using the self-exclusion feature at Spinkings. Whether you need a temporary break or permanent account closure, the process is straightforward if you follow the steps below. Self-exclusion is a responsible gambling tool that restricts your access to the platform for a chosen period. The spinkings system ensures your request is processed securely and confidentially. We cover everything from initiation to troubleshooting.
Understanding Self-Exclusion at Spinkings
Self-exclusion allows you to block your account for a set duration—ranging from 24 hours to permanently. At this online casino, the feature is available under the responsible gambling section. You will need to verify your identity before the exclusion takes effect. The Spinkings casino policy enforces strict measures to prevent reopening during the exclusion period. During this time, you cannot make deposits, place bets, or access any promotional offers. Note that any pending bonuses, including the Spinkings bonus, will be forfeited upon activation of self-exclusion. It is important to carefully consider the timeframe before confirming.
Step-by-Step Process to Self-Exclude
Follow these steps to apply for self-exclusion:
- Log into your account and navigate to the ‘Responsible Gambling’ settings.
- Select the ‘Self-Exclusion’ option and choose your desired period (e.g., 6 months, 1 year, or permanently).
- Provide any required identification or documents (see next section).
- Confirm your request by signing a digital declaration.
- Wait for email confirmation; the exclusion typically takes effect within 24 hours.
Upon completion, you will no longer be able to use the Spinkings no deposit offers or any other promotions. Your account will be locked immediately after processing.
Required Documents and Verification
To verify your identity during self-exclusion, you may need to submit:
| Document Type | Purpose |
|---|---|
| Government-issued ID (passport or driver’s license) | Confirm your identity and age |
| Proof of address (utility bill or bank statement) | Verify residential address |
| Selfie holding your ID | Liveness check |
These documents ensure that the self-exclusion request is genuine and prevents misuse. Keep copies ready to expedite the process. If you have an active Spinkings promo code, it will become invalid once exclusion starts.
Timelines and Cooling-Off Periods
The minimum self-exclusion period at this platform is 24 hours, but typical durations are 1 week, 1 month, 6 months, or indefinite. After the chosen period ends, you may request reinstatement, but there is a 24-hour cooling-off period before access is restored. During this time, the casino may remind you of the responsible gambling options. If you chose permanent exclusion, you cannot reopen the account under any circumstances. Always keep a record of your exclusion confirmation email. Any unused Spinkings free spins from previous promotions will expire once exclusion is applied.
Troubleshooting Common Issues
If you experience problems during self-exclusion, check the following:
- Did not receive confirmation email? Check spam folder or contact support directly.
- Unable to find the self-exclusion option? Use the search bar or ask live chat.
- Account still accessible after 24 hours? Report immediately to customer service with your request ID.
- Forgot your password? Reset it via the login page before starting exclusion.
For persistent issues, the support team can manually process your request. Remember that self-exclusion is legally binding, so ensure you have no pending bets or withdrawals before starting.
Alternative Responsible Gambling Tools
Besides full self-exclusion, the platform offers deposit limits, loss limits, session time reminders, and reality checks. These tools can help you manage your gameplay without completely locking your account. The spinkings commitment to safe gambling includes regular pop-ups tracking your session duration. For more information, refer to the responsible gambling page or contact support. This guide should help you take control of your gambling habits effectively.
